Event medical services in the post-COVID convention world are more important to producers than ever before.
More zebras. More long COVID or other chronic conditions. Tenser crowds with more behavioral issues. Your liability is higher, your fans’ tolerance for negative con experiences lower. Outmoded event medical models just don’t cut it anymore.
UsagiMed handles 99% of these issues on-site with no cost to attendees and no external agency involvement. We keep fans happy, healthy, and engaged with the show. For the other 1%, we provide immediate lifesaving care to bridge the critical gap until off-site EMS arrives.
More zebras. More long COVID or other chronic conditions. Tenser crowds with more behavioral issues. Your liability is higher, your fans’ tolerance for negative con experiences lower. Outmoded event medical models just don’t cut it anymore.
- Minor issues decrease engagement, reduce attendee spend, and pull fans off the con floor.
- Major issues disrupt events through ambulance visits, threaten the health and safety of your attendees, and increase your liability.
- Behavioral health crises burden con volunteers, cause affected attendees and their social support (friends, family, etc.) to leave the con floor or the con itself, and sharply increase liability.
UsagiMed handles 99% of these issues on-site with no cost to attendees and no external agency involvement. We keep fans happy, healthy, and engaged with the show. For the other 1%, we provide immediate lifesaving care to bridge the critical gap until off-site EMS arrives.
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Walk-Up Clinic
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Field Response
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Spiritual/Behavioral Health
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The UMG Walk-Up Clinic serves as the central hub for most UMG interactions and is where the majority of attendees access UMG’s services.
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UMG’s Field Response teams are led by skilled, experienced, and vetted prehospital providers with specialized expertise in fan convention medicine.
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Our SBH Division provides specialized support for common convention-related crises, including anxiety, panic, sensory overload, relationship conflicts, and more.
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The Usagi Difference:
360° holistic approach: Usagi takes a participant-focused, unified approach unique to the event medicine world. Most event med services have limited on-site capability and are focused on a simple assessment and a quick escalation to an ambulance. While we escalate quickly when a patient’s needs are beyond our scope of practice, our team’s diverse backgrounds and high level of experience allows us to conduct detailed assessments and provide significant levels of care in the field. This provides a much higher level of satisfaction with those who we care for and minimizes their expenses…and your liability.
Full Liability Coverage: Usagi carries its own professional liability policy that extends to all of its volunteers. UMG also extends this policy to all of its contracted venues and clients, to protect you in the event of a worst case scenario. To date, with over 2,400 patients seen in seven years since our formation, UsagiMed has never been the subject of legal action, nor is UMG aware of any negative outcome as a direct or indirect result of our care.
Not for profit: Usagi has full liability insurance, high standards, and we’re staffed by vetted, professional medics who volunteer out of love for fandom. Staffing decisions are made by medical practitioners, not accountants looking at a P&L sheet. Usagi’s costs are lower than other event medic services for a much higher level of service.
Behavioral And Emotional Health: Cons and other fandom events are often emotional pressure cookers for participants. Usagi’s team includes therapists, hospital chaplains, social workers, and other mental health professionals, allowing us to provide interventions that help resolve unpleasant situations…or avoid them before they occur.
Connection: We are medical professionals because we’re called to be helpers. We do it at conventions because it’s what we love. Our team members have an unparalleled connection with those we serve, becoming part of the event. Our shared experiences and enthusiasms make a difference in our work at conventions and events throughout the southeast.
We provide one or more clinics staffed 24 hours a day during the event or contracted time period, where attendees can go to receive care, get OTC meds or basic first aid supplies, or report a need for medics to respond to an incident. We also deploy roving medics throughout the convention to respond immediately to serious incidents and maintain situational awareness throughout the venue.
360° holistic approach: Usagi takes a participant-focused, unified approach unique to the event medicine world. Most event med services have limited on-site capability and are focused on a simple assessment and a quick escalation to an ambulance. While we escalate quickly when a patient’s needs are beyond our scope of practice, our team’s diverse backgrounds and high level of experience allows us to conduct detailed assessments and provide significant levels of care in the field. This provides a much higher level of satisfaction with those who we care for and minimizes their expenses…and your liability.
Full Liability Coverage: Usagi carries its own professional liability policy that extends to all of its volunteers. UMG also extends this policy to all of its contracted venues and clients, to protect you in the event of a worst case scenario. To date, with over 2,400 patients seen in seven years since our formation, UsagiMed has never been the subject of legal action, nor is UMG aware of any negative outcome as a direct or indirect result of our care.
Not for profit: Usagi has full liability insurance, high standards, and we’re staffed by vetted, professional medics who volunteer out of love for fandom. Staffing decisions are made by medical practitioners, not accountants looking at a P&L sheet. Usagi’s costs are lower than other event medic services for a much higher level of service.
Behavioral And Emotional Health: Cons and other fandom events are often emotional pressure cookers for participants. Usagi’s team includes therapists, hospital chaplains, social workers, and other mental health professionals, allowing us to provide interventions that help resolve unpleasant situations…or avoid them before they occur.
Connection: We are medical professionals because we’re called to be helpers. We do it at conventions because it’s what we love. Our team members have an unparalleled connection with those we serve, becoming part of the event. Our shared experiences and enthusiasms make a difference in our work at conventions and events throughout the southeast.
We provide one or more clinics staffed 24 hours a day during the event or contracted time period, where attendees can go to receive care, get OTC meds or basic first aid supplies, or report a need for medics to respond to an incident. We also deploy roving medics throughout the convention to respond immediately to serious incidents and maintain situational awareness throughout the venue.
